FAQs

Is it true you have a PREFERRED CUSTOMER program?

That is correct! Give us a call or stop in to learn more about how to become a PREFFERED CUSTOMER and receive great deals and benefits for years to come!

What is your return policy?

Pick up and delivery services are available! The cost is a round-trip fee and is based on your distance away from our shop to travel. Please refer to "Our Services" for pricing information.

NO EQUIPMENT RETURNS. ALL EQUIPMENT SALES ARE FINAL. However, if a part needs to be returned, just simply come back to our store and we can get the right part for you! A proper refund/charge will be completed based on the price difference between the parts purchased and returned. All parts returns will include a 20% restocking fee.

Do you offer delivery service?

Can I purchase an item online and pick it up at the store?

At this time, all sales must be completed in store. We do encourage you to contact us or stop on in if you see any equipment or parts that you are interested in!

Do I need to schedule an appointment for a repair?

Scheduling an appointment is not necessary, but we do encourage you to do so. This makes the repair process much more smooth and efficient for us!

What if I can't pick up my equipment after it is completed?

You will have 15 days to pick up your equipment upon repair and invoice completion. For each day late after the 15-day period, there is a daily $5 fee added to the invoice. After 30 days of failure to pick up, the equipment will be considered abandoned by Green Streek Outdoor Power. and will have the right to sell, dispose, or utilize the equipment in any way chosen.

What payment options are available?

At this time, payment can be done through cash, in-store and phone credit/debit card payment, or business check.

PLEASE NO PERSONAL CHECKS.